A: Video guidance and English manual can be provided freely, and we provide online support, now all our customers install and operate the machine by themselves with our online support.
A: Most of the spare parts are ready in stock. They will be sent to the buyer directly from our warehouse with original prices.
A: Common spare parts can be delivered by express within one week. Some parts can be purchased locally.
A: 1. Technical support by phone, email or WhatsApp/Skype around the clock. 2. Friendly English version manual and operation video. 3. Engineer available to service machinery overseas.
A: Our machines have been sold to more than 160 countries all over the world, like Russia, Singapore, Uzbekistan, The USA,Malaysia,Peru, Colombia, Vietnam, Slovakia, etc.
A: Our machines can be customized made according to buyers’ request.
A: We provide one-stop shop service of woodworking machines for the buyers. Other kinds of woodworking machines, like sanding machine, CNC router, drilling machine, saw machine can be provided as well.
A: Our system supports common languages like Chinese, English, Russian, Spanish.
Copyright © 2025 SHANDONG HICAS MACHINERY (GROUP) CO., LTD.
